Thoughtfully Curated for Little Ones

Privacy Policy

Last Updated: May 2026

At BubblyBuds, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed securely via Shopify and payment providers)

1.2 Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited
  • Time spent on pages
  • Referral source

This helps us improve performance, security, and user experience.

1.3 Marketing Information

With your consent, we may collect:

  • Email address
  • Phone number

This is used for:

  • Promotions
  • Product updates
  • Special offers

You may opt out at any time.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send marketing messages (only with consent)

3. Legal Basis for Processing (GDPR & UK GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR.

We rely on the following lawful bases:

  • Contract – to process and deliver your order
  • Consent – for marketing communications
  • Legal obligation – to comply with applicable laws
  • Legitimate interests – to improve services, prevent fraud, and secure our website

4. Consent

4.1 How You Give Consent

You provide consent when you:

  • Place an order
  • Enter your personal details
  • Subscribe to marketing communications

4.2 Withdrawing Consent

You may withdraw consent at any time by contacting us at: hello@bubblybuds.com

5. Your Rights (Global Privacy Rights)

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Opt out of marketing communications

To exercise your rights, contact: hello@bubblybuds.com

6. Children’s Privacy

BubblyBuds is intended for use by adults.

Although we sell products designed for babies and children, we do not knowingly collect personal information directly from children.

We do not:

  • Target children with marketing
  • Allow children to create accounts
  • Collect data from children without parental consent
  • Use children’s data for profiling or advertising

All purchases must be made by a parent or legal guardian.

If we become aware that a child has provided personal data without parental consent, we will delete it promptly.

Parents or guardians may contact us at any time to request access, correction, or deletion of child-related data.

7. Disclosure of Information

We may share personal information only when necessary with:

  • Payment processors
  • Shipping and fulfillment partners
  • Marketing and analytics providers
  • Legal authorities when required

All third parties are required to protect your data.

8. Shopify (Our Platform)

Our store is hosted on Shopify Inc.

Your data is stored securely through Shopify’s systems, protected by firewalls and encryption.

Payment processing follows PCI-DSS security standards.

For more information:

  • Shopify Privacy Policy
  • Shopify Terms of Service

9. International Data Transfers

Your information may be transferred and processed outside your country, including countries that may have different data protection laws.

We take appropriate safeguards to ensure your data remains protected.

10. Cookies & Tracking Technologies

We use cookies to:

  • Remember your cart
  • Improve website performance
  • Analyze traffic and usage
  • Provide personalized experiences

You may disable cookies in your browser settings.

11. Data Security

We implement security measures including:

  • SSL encryption
  • Secure servers
  • Restricted data access
  • PCI-DSS compliant payment processing

However, no system is 100% secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

13. Do Not Sell or Share My Information (CCPA)

We do not sell personal information in the traditional sense.

However, certain data sharing for advertising or analytics may be considered a “sale” under California law.

You have the right to opt out by contacting:
hello@bubblybuds.com

14. Third-Party Services

We use third-party providers for:

  • Payment processing
  • Marketing
  • Analytics
  • Order fulfillment

These providers only access necessary data and are required to maintain confidentiality.

15. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised “Last Updated” date.

16. Contact Information

If you need assistance, our support team is available:

    Customer Service Opening Hours:

    • Monday to Friday: 09:00 AM – 05:00 PM
    • Time Zone: New Zealand Standard Time (NZST)

    🕒 Response Time: We respond within one business day.